30 Day Return Policy: If you are not satisfied with a C.A.R.E. product, you may return it for a refund or exchange within 30 days of delivery. (This offer applies to custom-made seat covers only in the event of an error or manufacture's defect.)   Send returns to: Canine Auto, 565 E 70th Ave Ste 4E, Denver, CO 80229. If you would like to exchange for another product, color or size etc.,just write us a note explaining this. Please return products clean and undamaged in original packaging. Returns that do not include packaging may be charged a 15% re-stocking fee. Product exchanges and credit card or check refunds will be issued within 15 business days of receipt.